• Resolve customer complaints regarding sales and service.
• Monitor customer preferences to determine focus of sales efforts.
• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
• Determine price schedules and discount rates.
• Review operational records and reports to project sales and determine profitability.
• Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
• Maintaining and increasing sales of your company’s products
• Reaching the targets and goals set for your area
• Establishing, maintaining and expanding your customer base
• Servicing the needs of your existing customers
• Increasing business opportunities through various routes to market
• Setting sales targets for individual reps and your team as a whole.
• Allocating areas to sales representatives
• Developing sales strategies and setting targets
• Monitoring your team’s performance and motivating them to reach targets
• Compiling and analysing sales figures
• Possibly dealing with some major customer accounts yourself
• Collecting customer feedback and market research
• Reporting to senior managers
• Keeping up to date with products and competitors
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