Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books/systems, and hotel rate books/references, or quote package tour’s costs.
Book transportation and hotel reservations, tours, and handles all visa arrangements.
Telephone customer to advise of any changes with travel conveyance or to confirm reservation.
Follows up on waiting list reservations & pending travel procedures with clients/accounts.
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company.
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
Handle clients’ Technical problems.
Adhere to all operating, quality and security procedures.
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