it شبكات

•establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards;
•the design and implementation of new solutions and improving resilience of the current environment;
•maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation;
•undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
•securing network systems by establishing and enforcing policies, and defining and monitoring access;
•the support and administration of firewall environments in line with IT security policy;
•updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organisations;
•reporting network operational status by gathering and prioritising information and managing projects;
•upgrading data network equipment to the latest stable firmware releases;
•the configuration of routing and switching equipment;
•the configuration of hosted IP voice services;
•the basic configuration of firewalls;
•remote support of on-site engineers and end users/customers during installation;
•remote troubleshooting and fault finding if issues occur upon initial installation;
•capacity management and audit of IP addressing and hosted devices within data centres;
•liaising with project management teams, third-line engineers and service desk engineers on a regular basis;
•speaking with customers via email and phone for initial requirement capture.