Microsoft Dynamics Specialist
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الوصف الوظيفي Ability to produce high quality functional documentation and strong requirements gathering skills w.r.t. CS implementation. Manage the change control management process of future changes, releases, updates and enhancements of the MS Dynamics CRM system Collaborate with developers, integrators, and business partners for system enhancements/upgrades Work collaboratively with team members to troubleshoot and resolve Dynamics CRM Provide guidance for system changes and enhancements Monitor and maintain integrations including technical troubleshooting of APIs and source/target integration points Identify continuous Design, configure, test and deploy changes to database fields, screens, workflows, reports and dashboards. Administer security rights and user/group roles across all business lines. Participate in discovery calls/meetings with stakeholders to assist in the definition, formalization and improvement of business processes and procedures as they relate to environment Plan and run weekly internal user group meetings and convey information to the team. Reporting should include usage activity, progress of site content development, platform roadmap recommendations, and enhancements Understand and follow IT related processes and procedures for change control, security patching, backup and restoration of infrastructure and Databases. Ensure compliance to all relevant quality management procedures and controls across the project to guarantee compliance and delivery of high quality products/service Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine Dynamics CRM current and future capabilities Provide end-user support, encourage user adoption and responsible for creation of training materials Ensuring the achievement of project goals and objectives by coordinating activities and resolving issues within the Project Team Reviewing, assuring quality and paying particular attention to those deliverables which mark project milestones or are required for project phase completion Monitoring progress of all project activities on an ongoing basis and provides regular reports to the Project Team/ Management and other stakeholders to keep them appraised of project progress and raise issues that require resolution Co-ordinating activities across the various business departments and with external resources and suppliers to ensure an understanding of needs and to provide expert technical advice and guidance المهارات Qualifications: Strong analytical and quantitative skills Must be able to maintain confidentiality, be detail oriented and disciplined, and adept at multi-tasking. Excellent verbal and written communication skills Proven leadership skills and ability to work independently Learns quickly when facing new problems; enjoys challenges; quickly understands underlying structure of issues and can present working solutions Ability to work effectively within a team; can negotiate skillfully in tough situations with internal and external groups, including prioritization Willingness to accept and adapt to change to continue to learn and grow within the organization تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/microsoft-dynamics-specialist-3848426/ |
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