Property Supervisor

الوصف الوظيفي
The Property Supervisor reports directly to the Property Manager and has Coordinators/Administrators as direct reports. The purpose of the position is to work in close coordination with the Property Manager to provide guidance to the team, manage performance of direct reports and site team (where required) and implement management directions to achieve PM and company goals.

The Property Supervisor shall maintain a cordial rapport with Khidmah departments such as (Facilities Management/Khadamati/Sales & Leasing /Finance) for efficient internal liaison and coordination to achieve smooth site operations.

The Property Supervisor is responsible for the day-to-day operation of the assigned property with a primary objective of increasing operational efficiencies, customer satisfaction.

Roles , Responsibilities, Duties:
Revenue & Costs

· Follow up and update weekly on AR for all (Owners books, Khidmah Revenue).

· Achieve the annual budgeted revenue.

· Provide sufficient data to the Property Manager to draft the annual budgets.

· Ensure waiver requests are verified with supporting documents prior to submitting.

· Verify and follow up on outstanding rents pending from Government/Corporate Payers.

· Monitor and clear on daily basis the unidentified payments in bank accounts (Khidmah/Corporate).

Internal Business Processes

· Verify rent cheques with the account controller weekly to ensure no stale cheques.

· Tackle expired leases & bounced cheques and take necessary actions to get them completed.

· Submit renewal notices tracking reports to the Property Manager for review.

· Prepare a monthly upcoming renewal 120 days in advance to the officers to contact owners.

· Submit reports on outstanding rent balances / Pending SD and Rent Refunds / Status of Vacant Units / Days on Market / Outstanding Khidmah fees / Unposted Receipt Register.

· Verify Rent and SD refunds prior to submitting to Property Manager for approval and as per set KPIs.

· Submit legal memos for defaulting customers as per set KPIs.

· Submit annual leave plan for the team and ensure enough manpower and no conflicts on leave schedules.

· Provide continuous guidance to the direct reports to ensure they are aligned with the policies and procedures.

· Ensure the files are submitted to the Property Manager with proper review of all documents such as lease contract/tawtheeq/cheques copies/receipts/tenant and owner documents

· Property Supervisor will develop a complete and thorough understanding of the assigned property.  Portfolio’s layout/unit mix/amenities/services, etc.  The Property Supervisor should be able answer general and specific questions related to the assigned property and/or portfolio.

· Responsible to oversee the coordinators in posting all rental and other charges in ERP, generating any resident invoices, and pursuing collections as necessary.

· Property Supervisor is responsible for assisting the Property Manager maintain key control on the property.  Any missing keys must be immediately reported to the Property Manager.

· Signing renewal notices after verifying and reviewing the owner’s approval.

· Property Supervisor to ensure owners are contacted for their rent cheques and collection of all necessary charges (i.e. SC, PM, Maintenance)

· Property Supervisor to ensure NOC checklist is completed prior to sending the confirmation & documents to Khidmah head office/Aldar.

· Verify IBAN details of owners before they are submitted to tenants.

المهارات
Qualification:

Minimum graduate degree or High Diploma in studies related to the field (i.e. economics/business admin/etc.)

Experience and Skills:

Skills
1.Professional attitude and appearance and 3 – 5 years’ experience working with the public or a public office environment;
2.Undergraduate University degree;
3.Ability to grasp new concepts and a desire to achieve great results;
4.Good general computer skills and ability to learn industry specific software programs;
5.Excellent written and oral communication skills with the ability to handle pressure with grace;
6.Excellent English written and oral skills; Arabic fluency a plus (and required for some positions)
7.Positive attitude and a flexible and pleasant personality;
8.Team player with the desire to grow into a good leader.
Experience

1.Residential 2.3 to 5 years

تفاصيل الوظيفة
منطقة الوظيفة أبوظبي, الإمارات العربية المتحدة
قطاع الشركة إدارة الممتلكات والمرافق
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الإمارات العربية المتحدة

https://www.bayt.com/ar/uae/jobs/property-supervisor-4147416/