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الوصف الوظيفي Corporate Strategy, Formulation, Implementation and Planning · Deliver the Operations Management strategy for the assigned portfolio of assets while ensuring contractual commitments are successfully met. Corporate Governance · Manage the implementation of policies, guidelines, and processes for contract management and administration to ensure standards are set so that all business requirements are fulfilled while delivering a quality service to customers in line with the corporate strategy. Business Modelling · Develop and monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from supplier’s / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability. · Monitor service delivery performance and lead the evaluation of suppliers’ performance within the assigned portfolio to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service. · Monitor resource utilization within the assigned portfolio to ensure that the right number and talent is available for running operations, accomplishing targets, improving customer satisfaction, and achieving business objectives. · Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities. · Manage the process of revising contracts’ scope of work, renewing the contract while recommending changes, conducting pricing, and negotiating the contract with the customer while coordinating the Terms & Conditions of the contract with the Legal department to ensure alignment with internal policies and any external laws and regulations. · Monitor the process of quotation requests, and the approval of Purchase Orders and Vendor Contracts, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays. · Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees’ availabilities throughout the year to guarantee that the appropriate resourcing is done and that business operations do not get interrupted. المهارات · Degree in Engineering, or/and Master of any supportive business discipline. Experience and Skills: · +8 years of progressively responsible FM operations experience for a major company or division of a large corporation. · Exposure to building energy services, especially in areas of operations planning, QHSE, supplier relations management. · Management skills, Planning and organizing skills, communications skills in English, interpersonal skills, business acumen. Leadership, Innovative, Influencing and negotiation skills, Interpersonal skills, Results Driven. Open Communication, Customer focused. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/associate-director-4173231/ |
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