الوصف الوظيفي
Project Mgmt. Lead ITSM
at Injazat Abu Dhabi
Project Mgmt. Lead ITSM
Key Focus:
ITOM, ITSM, incident management, ITIL Service roadmap To plan, direct, and co-ordinate a cross-functional team’s activities to manage and implement program and/or interrelated projects from contract/proposal initiation to final operational stage
Day to Day Operations
* Determines, monitors, and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk for medium to large projects * Leads the project team in determining client requirements and translating requirements into operational plans. Identifies and assembles the appropriate blend of resources to meet project and requirements * Plans, schedules, monitors, and reports on activities related to the project. Develops project control and reporting procedures and manages changes in operational plan * Undertakes status review meetings among project team members and clients * Works with management on project proposals, bids, contracts, estimates, and schedules * Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues * Proactively influences customers/clients to apply project-planning methodologies * Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the client * Integrates and uses project management methodologies. Creates communication plans, ensuring that appropriate information is exchanged among key stakeholders
Financial/ Sales
* Ensure variance between forecast and actual budget as per the target. * Achieve a minimum of recoverability as per target. * Support Invoicing activity * Use cost estimating tools and techniques, project plan documentation, and resource estimates to develop a quantitative estimate of project costs * Identify various costing alternatives. Develop cost management plan describing how cost variances will be managed * Document all assumptions and constraints regarding costs. Compare project cost calculations with original estimates. Ensure that costs align with contractual agreements * Consider impact/effects of identified risks on schedule, budget, and quality
Quality Control
* Develop quality management and assurance plan. Establish operational definitions and quality measures. * Monitor results and ensures implementation of corrective action * Adhere to PMO guidelines, utilises PMO templates, adheres to PMO reporting requirements, attends audit meetings and rectifies non compliances
Operational
* Increase client satisfaction level with project management services. * Ensure that Injazat Operational Readiness Process is adhered too. * Ensure High Quality Project Delivery on time and within budget * Reduce and Mitigate Programme and/or Project Risk, measured by # issues not considered as initial risks. * Comply to the Projects Audit and achieve