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· Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (SMF, 50 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM) · Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s · Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands-on experience with the installation of both copper and fiber media types. · Expert working knowledge with cable testing systems to ensure operational integrity · Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics) · Working knowledge of Fluke test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies · Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces) · Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568 · Execute customers’ support requests ranging from server reboot to complex telecommunication equipment · Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events · Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports · Manage and track capacity of MMR, MDF, IDF, patch panels and cables · Maintain detailed site documentation of customer cross-connects and power circuits for provisioning · Responsible for cleanliness of data center and common areas · Responsible for maintaining security procedures for site and data center access which includes: · Available for rotating 7/24 on-call support and flexible shift scheduling |
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