Order Fulfillment Manager

الوصف الوظيفي

Our client, a global steel organisation is looking to hire a customer order manager to be based in their manufacturing unit in UAE, responsible for maintaining constant relationship with internal departments and with customers, dealers and distributors for their Heavy Section Mill division.

Client Details

Our client is one of the largest integrated steel manufacturing organisation in the middle east

Description

The role of Order Fulfilment Manager will include, but not limited to the following:

Key Responsibilities
Establish & maintain systems to ensure Customer orders are managed in a structured fashion. Including liaising with the SAP team so as to ensure that systems are in place/developed for Order Generation & Fulfilment (OG&F;).Oversee the development and implementation of the Warehouse Management in SAP for Heavy Section Mill.Work closely with production, logistics, sales and marketing departments to ensure customer satisfaction.Act as the link between Sales and Operations departments based on customer orders.Ensure maximum dispatches are done to avoid delays in meeting customer ordersCoordinate with Logistics department to ensure proper arrangements are in place to ensure prompt delivery. Organizing customer dispatches. Ensure that necessary arrangements are in place. in terms of order planning.To coordinate outbound logistics so as to ensure cost and time effective dispatches are done to meet customer demandsEnsure that all orders are properly entered in the SAP System with proper order details like , product standards , delivery and payment terms , price and so on .Expedites order delay or internal problems and work closely with production department to avoid repeated scenario.To maintain confidentiality of details like price, contracts, customer details and so on as this could negatively impact the businessWill have to occasionally deal with customer grievances of serious nature and negotiate mutually agreeable solutions to ensure customer goodwill and avoid loss of business.Liaise with operations/customers and internally on order request and shipment/deliveryResponsible for ensuring the action plans under company to support the overall dispatch performance.Root cause analysis on performance and resolution recommendation involving process improvement, technical or job issueSchedule and plan order delivery in accordance with stock availability, standard lead timesEnsure accuracy of master data in SAP and up-to-date material master information to facilitate ordering and enquiries.Maintenance of stock turn in terms of meeting customer demands on lead time as well as slow mover/excessive stock maintenance.Ensure allocation of free stock to existing orders.Collaboration with the external third party logistics partner, sales companies, vendors and carrier with the aim to develop a customer oriented supply chain characterized by high level of automation and responsiveness with low cost.Involve in supporting supply chain activitiesAssist and offer support towards training needs of newer and/or less experienced team members where requested.Daily order processing (PI/SO releasing) with related stock checkingOrder and dispatch monitoring and documentationsMaintains and update sales reports and submit monthly report for corporate reporting.Apply business and process knowledge to manage/recommend alternate courses of action in handling day to day operations/problem solving.

Profile

For the role of Order Fulfilment Manager the ideal candidate must have the following:
Must have atleast 10+ years of experience in Order Fulfilment in manufacturing industryMust come from an integrated Steel manufacturing set up
المهارات
Order Fulfillment
تفاصيل الوظيفة
منطقة الوظيفة الإمارات العربية المتحدة
قطاع الشركة الإنتاج الصناعي
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي النقل والخدمات اللوجستية
نوع التوظيف دوام كامل
الراتب الشهري $500 - $1,000
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني طالب/متدرّب

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/order-fulfillment-manager-4145561/