Operations Manager - Fleet Management | Al Futtaim Automotive | UAE

الوصف الوظيفي
About the Role

Manage and continue to develop the Long Term Driven Services along with Events Transportation business within UAE, ensuring revenue growth and set profitability margins are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate, guide and support all relevant personnel running and driving the LONG TERM DRIVEN SERVICES contracts to achieve organizational objectives whilst maintaining good level of discipline and service standards. Ensure optimum fleet utilization having to liaise with multiple internal departments (Service & maintenance, PRO, Procurement, Disposal, Finance) on a daily basis. Comply, document and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensure optimum usage of existing resources and assets. Constantly review operating processes and conduct audit for teams across all Long Term Driven Services in UAE

Develop and expand the client data base, increasing product market share.

Carry out business practices that are ethical and in line with Hertz and Al Futtaim policies.
Manage the P&L;of LONG TERM DRIVEN SERVICES and Events Transportation on a monthly basis to ensure profitability and efficiencies
Ensure all operational procedures are being followed which therefore ensure costs are controlled
Represent Hertz and establish good relationship with key decision makers for LONG TERM DRIVEN SERVICES contracts.
Write processes and operating procedures for new projects and events.

Key Accountabilities:

Revenue: Achieve the overall revenue target for LONG TERM DRIVEN SERVICES and Event Transportation, Identify, develop and contract new clients ensuring gross margins targets are achieved
Utilization: Ensure vehicles for LONG TERM DRIVEN SERVICES are run as per costing or below.
New Projects: define process; arrange bulk recruitment, training and implementation according to deadlines. Audit processes.
Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning.
Full P&L;responsibility for LONG TERM DRIVEN SERVICES contracts and Events Transportation.
Managing pool vehicles for
Route optimization for all LONG TERM DRIVEN SERVICES existing and possible contracts
Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower costs.

المهارات
Minimum Qualifications and Knowledge:

Experience in transport management, operations, logistics& sales
Experience route planning, optimization and scheduling
Experience in fleet solution / car rental / lease sales / events transportation
Understanding of industry best practices, standards and their impact on customer service levels.
Good understanding of competitors in the LONG TERM DRIVEN SERVICES automotive industry
Work requires professional written, verbal communication and inter personal skills
Ability to communicate and interact with internal and external customers and senior management team
Develop and Maintain strong relationship with peer group and colleagues

Minimum Experience:

5 years’ minimum experience in service industry, preferably car rental and leasing industry.
University graduate

Job Specific Skills:

Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc.), analytical skills, team player, highly focused on achieving results, problem solving and commercial awareness.

Behavioral Competencies:

Team player across all departments
Leadership Skills
Planning, organizing and ability to manage multiple demands
Quality orientation and accuracy
Professional ability
Initiative and commitment to achieve results
Excellent communication, inter personal skills and cultural sensitivity
Ability to recover from challenging situations be positive and motivated
Strategic thinking
Creativity and innovation

تفاصيل الوظيفة
منطقة الوظيفة الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة الإمارات العربية المتحدة

https://www.bayt.com/ar/uae/jobs/operations-manager-fleet-management-al-futtaim-automotive-uae-4446761/