Critical to Client
— Ensure all promotional and marketing materials activities are properly communicated and executed by agents.
— Ensure follow up calls on complaints through teams.
People Management/Critical to Operations
— Recognizes the results of all subordinates
— Keen monitoring of team members performance
— Provision of technical, objective and goal oriented support to the team member
Coaching
— Actively participates and promotes incentive programs
— Producing more and more lead requests by coaching team members on various methodologies for LEAD generation.
Report Management
— Implementing strategies devised by manager contact center to strive for perfect up selling and cross selling techniques
— Conducting market surveys and researches as per guidelines given by the manager contact center
Other
— Proper Product knowledge of items and pricing
You can register your CV at bayt.com to apply for premium jobs.
Sorry, email is removed for this job as it has been more than 30 days since it was published, you can return to the main page by clicking on the link above to see the latest jobs published daily.