Senior Customer Account Manager

الوصف الوظيفي
This is a fantastic, once in a lifetime chance to be part of one of the leading quoted technology company and IT sales organisations. We provide continuous sales and development training, coaching and mentoring and an opportunity and environment to grow and develop to be the best. We are an Association of Professional Sales Corporate member and we absolutely believe in a sales culture; we’re visionary, dynamic and we value the people that work for us.
With over 3,000 global companies already using our products we want to continue our rapid expansion and looking for a talented Senior Customer Account Manager to support this growth in our office in Dubai. There are no limits to the rewards you can enjoy at Ideagen and 80% of our Sales Consultants reach their target; so, when we say “on target earnings” this truly is achievable and determined by your hard work.
To succeed in this role, you must have a pragmatic, results-driven approach and be able to hit the ground running. Sales skills and acumen are key, we want people who act quickly to seize opportunities; identify and capitalise on global, industry or sector specific trends and are keen to grow and develop their career.
Key responsibilities:
• Developing additional revenue throughout customer accounts
• Meet assigned targets and objectives in assigned accounts
• Manage relationships in a structured way through account planning and management
• Ensure the Ideagen team understands customer priorities / outcomes
• Commercial Management to develop and secure additional profitable business
• Develop and maintain strategic relationships with all key customer stakeholders, understanding their motivations based on current and future challenges
• Proactively manage all commercial aspects of our relationship with an agreed customer base
• Support our delivery business throughout the duration of our contracts, by providing a single point of contact to the customer for new business
• Develop opportunities for additional revenue and margin throughout your customer base (tactical upsell opportunities)
• Play a key part in the management of customer success through relevant and effective contributions to strategy, planning and our service improvement initiatives
• Communicate customer priorities to internal staff via team meetings and/or ad-hoc briefings as necessary

المهارات
To be considered for this position, you must have:
• The correct work permit for the country you are applying for
• Ideally 3 years’ software sales and customer account management experience
• Excellent communication skill, both written and verbal, in English
• Experience working to deadlines and achieving or exceeding sales targets
• Be a self-confident, persuasive and a natural influencer
• Referenced experience of developing effective client relationships with multiple stakeholders, supporting the drive to develop new initiatives within those customers and hitting the “number”.
• Sales skills and acumen are key, we want people who are proactive and keen to grow their career
• Experience of working in a Quality, Risk or Health & Safety Management environment would be advantageous

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الكمبيوتر/البرمجيات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3818150
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3

https://www.bayt.com/ar/uae/jobs/senior-customer-account-manager-3818150/