IT Supervisor

الوصف الوظيفي

Consult with customers to understand their full service needs around technical support of our educational products and work collaboratively with customers and internal stakeholders to design and deliver tailor made technology solutions.

Schedule and host performance measurement and identifying additional training requirements in hardware and software solutions to internal stakeholders, the IT team or the operations team.

Maintain excellent content and functionality knowledge around the full range of products and services the business supports; including NetSupport, Microsoft Education platform and devices.

المهارات

Previous experience in hardware repair (Tablets, Smartphones, etc …)

Prepare Manuals / Technical Documents to guide customers through procedures

Strong organisational and planning skills

Ability to prioritise tasks and manage time effectively

Excellent technical and analytical problem-solving skills

Excellent command of Microsoft Education tenant

Knowledgeable about Active Directory, Intel Education (Classroom Management Software), PC operating systems and web technology

Education, Qualifications & Training
Bachelor’s degree in Computing, hardware engineering, or infrastructure engineering. The highest level of communication skills and professionalism are a necessity in order to effectively work with digital users.
Previous Work Experience
Experience in IT for 3 to 5 years

Experience with web-based course management and/or content management systems

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الإنترنت/التجارة الإلكترونية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3854499
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/uae/jobs/it-supervisor-3854499/