الوصف الوظيفي Responsible for direct shipment purchase orders with suppliers Receive, process and verify customer orders utilizing the internal CRM system Coordinate shipping activities of customer orders to meet the delivery timetable In Coordinate with warehouse and transport companies to ensure smooth receipt of import and export shipments Produce weekly orders report and communicate with concerned departments Maintain customer focus at all times and respond to customers’ enquiries thru e-mails and phone Ensure all customers’ queries are investigated and resolved, escalating issues if appropriate
University degree preferred in Supply Chain/Logistics/Operations 2-3 years’ experience in FMCG company with similar position or in the freight Good understanding of warehousing, import/export procedures and distribution processes Software experience (JDE) preferred Ability to place service and quality at the Energetic and proactive individual with strong interpersonal, analytical, organizational and time management skills Strong English skills (written/spoken) are mandatory Good command of MS Office
https://www.bayt.com/ar/uae/jobs/customer-service-executive-supply-chain-3890569/ |