IT Service Desk Analyst

الوصف الوظيفي

As an IT Service Desk Analyst, you will have to provide excellent support of the IS environment in the Abu Dhabi and Dubai offices alongside application and systems support to all users within the office. This role can be based from either Dubai or Abu Dhabi.

Client Details

Established law firm implementing leading IT solutions with international offices and a strong presence in the UAE.

Description
Exceptional telephone and email support to users from all the clients offices globally.Handling the variety of walk-in requests to the Service Desk in a professional manner.On-site deskside support for the UAE officesExcellent incident management; progressing and monitoring through to resolution.Audio visual support - meeting room set up and video conferencing supportCreate support documentation and knowledge articles for use by the IS team and the business.Support of HP printers / MFP devices

Profile

Windows 7MS Office 2010 - 2016 including Word, Excel, Outlook, PowerPoint and AccessSkype for BusinessiManage Desksite / Filesite / Worksite 9InterAction relationship management system - web and windows clientWorkshare 7/8/9 including Deltaview and ProtectRemote assistance technology eg. VNCHP printersVMWare HorizonActive DirectoryZero Client Technology - SamsungMitel IP Phones and Skype for BusinessLifesize and WebEX video conferencingBasic TCP/IP troubleshootingAvaya network switches

Job Offer
Competitive salary

Exciting role

International environment

المهارات
IT Service Desk Analyst

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة القانون
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/it-service-desk-analyst-3900515/