الوصف الوظيفي
Essential Duties/Principal Responsibilities:
Support sales channel partners and other external customers by providing pre through post-sales technical and commercial support.
Provide Application Engineering support to customers with design and proposal of systems; specification review for the purposes of identifying and facilitating pre-bid needs
Prepare customer proposals and quote letters for assigned projects. Includes project takeoffs, specification review, and special quote generation.
Coordinate with Sustaining Engineering team for technical support. Act as a liaison between Sustaining Engineering and the customer.
Develop technical depth and understanding of product and application knowledge
Handle quote to cash process. Work to maximize appropriate additional change orders. Prepare cost estimates, proposals and work with sales in negotiating final price and customer acceptance resulting from scope of supply changes / change orders.
Coordinate shipping processes to meet project schedule requirements. Review equipment order status reports as needed, to identify critical delivery requirements. Coordinate equipment delivery requirements with the Customer.
Utilize Customer Relationship Management (CRM), quotation and Enterprise Resource Planning (ERP) tools to input new data and maintain existing data to current status to support internal and external customer interactions and needs
Create legendary customer service experiences for all customers
Provide support as requested for technical education and training on product application software tools, technical product information, process flow or general customer support to other sales support positions.
Key Competencies:
Continuous improvement mindset
Cross-boundary collaboration
Inspiring accountability
المهارات
4-year degree in engineering. 3-4 years’ experience preferably in a manufacturing environment.
Technical knowledge as it relates to the understanding of engineered solutions equipment and related tools
Strong customer service skills
Good collaborative and communication skills (written and verbal)
Detail oriented with strong organizational and task management skills
Ability to manage multiple projects
Ability to work with diverse workforce and customer base
Proficient in Microsoft Office
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الهندسة
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الهندسة
نوع التوظيف دوام كامل
الراتب الشهري $3,000 - $4,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 8
منطقة الإقامة الإمارات العربية المتحدة
العمر الحد الأدنى: 23 الحد الأقصى: 30
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/application-engineer-water-technologies-3921322/
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