Senior Manager - Workforce Services

الوصف الوظيفي
The Senior Manager Workforce Services is responsible for supporting the processing and maintenance of all Workforce in the Workforce Management System. This role plays a pivotal part in each step of the Volunteer Journey and the scheduling and rostering of the Event Workforce; with over 30,000 Workforce (mostly Volunteers).
Main responsibilities for this role include:
- Work closely with the Volunteer, Training, Uniforms and Workforce Planning and Operations teams to determine policies, procedures, timeframes, and gather information necessary for the dissemination of event offers and invitations;
- Develop policies and guidelines for Volunteer Assignments into Event Time roles;
- Develop policies and guidelines for the Scheduling & Rostering of Volunteers and Paid Staff to Event Time roles;
- To streamline all workforce processes in an efficient manner, to deliver an exceptional experience for the workforce member (particularly the volunteer workforce) and provide accurate MI for all departments;
- Provide tools, templates, training, support and advice to Functional Areas to assist managing the Assignments and Scheduling & Rostering of Volunteers and Paid Staff at Event Time;
- Quality control, testing and maintenance of information in the Assignments and Scheduling system, supervising and completing data entry;
- Identify and raise system issues/ problems, liaising with Technology to ensure resolution;
- Publish Rosters to Event Workforce, sending out notifications.

المهارات
8+ years’ experience in the relevant roles, as well as:
- A Bachelor’s degree;
- Major event experiences;
- Strong interpersonal skills, capable of dealing with staff at all levels;
- Ability to think creatively, highly-driven and self-motivated;
- Ability to work under pressure according to tight deadlines.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة غير ذلك
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/senior-manager-workforce-services-3925005/