الوصف الوظيفي
Our ideal candidate is energetic, motivated, and a highly organized team player with a focus on customer service.
In this role you’ll:
Ensure that superior customer service is delivered at all times to all customers.
Set up and maintain auction information systems.
Enter contracts and equipment specifications into the auction system.
Balance auction results, and take care of accounts receivable, collections and banking responsibilities.
Verify that funds have been collected, and that correct lien holders are paid.
Process vehicle titles, registrations and legal transfer documents.
Build strong relationships with banks, taxation offices, and motor vehicle branches to obtain information and to resolve issues.
Assist to recruit, train and oversee Customer Service Representatives for auctions.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
المهارات
5+ years in a role where you worked in-person with customers.
Post-secondary training in business, accounting, or similar.
Native English
Fluency in another language is an asset.
Fantastic computer skills, including the ability to master new systems and enter data quickly and accurately.
Experience with any of the following is an asset: accounts receivable, account reconciliation, sales tax collection / remittance, vehicles or heavy equipment, DMV document processing.
You can think quickly and make good decisions on the fly (auction time is intense and hectic!).
This is an intensely administrative role. You must love paperwork, and have an obsession with detail and accuracy in order to succeed.
Outstanding people skills – you’re outgoing, diplomatic, patient, and a good listener.
The ability to work independently – you have a take-charge attitude and you’re not afraid to ask questions.
You like to work hard, but still have fun on the job.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمة العملاء; الصناعة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي إدارية
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
الجنسية أيرلندا; استراليا; المملكة المتحدة; الولايات المتحدة; كندا; نيو زيلندا
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/customer-service-manager-native-english-speaker-3930046/