Messenger (Debt Collector)
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الوصف الوظيفي Cash Collection Visit customers to submit invoices, documents, statements of accounts and cash collection Inform customers of overdue accounts and amount currently owed Discuss with customers to determine reasons for overdue payments Record customer commitment to repay debt Report all customers related issues on daily basis Support to sort out customers disputes Bank deposits and lawyers’ visits
Ensure collection is correct and made as per the agreed payment terms and credit limits Reconcile customer accounts with customer statements Appropriately entering and allocating all cash receipts into the Finance system
Provide a weekly forecast of expected cash collections to Senior Credit Controllers Report on changes from earlier cash collection forecasts Inform credit team of any changes on customers status/ address ..etc.
Escalate the default customer accounts to the Senior Credit Controllers
Lawyers visits Participate in and suggest continuous process improvement ideas Follow up on customer queries المهارات Previous experience in a credit or cash collections role Ability to analyse and interpret large amounts of numerical information Ability to deal with customers of the public on a daily basis Hold a current full and clean driving license Computer literate – Word and Excel Good standard of written and spoken English language skills
Persuasive and friendly personality that enjoys meeting people Highly motivated and ambitious with a determination to meet and exceed targets Excellent communication and negotiation skills Ability to solve urgent matters, schedule workload and work under pressure Ability to work in an international environment SALARY : 3500 AED Total Monthly Package |
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