Technical support network engineer

الوصف الوظيفي
Provide customer focused technical support for all installation, upgrading and maintenance activities
Respond to customer Requirements/issues quickly and efficiently and ensure that SLAs are met
Understand customer expectations and address their requirements to maintain customer satisfaction
Proactively monitor and maintain customer systems to help meet contracted SLAs and up-time targets
Provide onsite support for all requirements and issues at customer site including installation of inbuilt vehicle (Mobile Data Terminals) devices.
Ensure all Trapeze processes are followed and documentation is supplied accurately and on-time
Proactively support the management team to achieve Trapeze ME goals and identify opportunities for improvements
Communicate to both customers and colleagues in a professional, clear and respectful manner
Undertake any other relevant task as required
المهارات
Bachelor of Science Degree in Computer Science, Electrical Engineering, Computer Engineering, or a similar technical field will be highly regarded
Certified in Network and Security certifications(CCNA, CCNP, JNCP)
Certified in Redhat Linux administration and management
Certified with VMware Professional (VCP)
Expertise in VMware configuration and maintenance, particularly ESX Server and View would be highly desirable
Minimum 4-5 Years solid experience in technical hands on support roles:
Handling Network and Security domain
Experience in VMware Administration and Management
Experience in Redhat Linux
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/technical-support-network-engineer-4095792/