Account Manager - Digital Solutions

الوصف الوظيفي
1. Manage customer inquiries, problems, requests and suggestions; determines appropriate solutions and/or responses.
2. Ensure high levels of customer satisfaction by providing smooth customer service to customers as per agreed service standards.
3. Negotiate customer claims, initiate billing adjustments in coordination with team leader
4. Grow existing customers, and identify potential customers for supply chain and delivery solutions.
5. Develop new customers from both the market and existing customers with business solutions
6. Plan and execute regular maintenance and business development visits to customer
7. Maintain and regularly update customer information
8. Understand all aspects of customers’ business needs, network within customer’s organization to explore customers’ needs and business development opportunities
9. Promote suitable products /solutions and develop solutions for customers involving business units.
10. Work with other business units in Aramex, such as ground operations, cargo operations, etc., to ensure proper service delivery to customers
11. Prepare proposals and quotations to customers
12. Ownership of payments collections alongside the Credit Officers
المهارات
3-6 years’ with proven track record in Enterprise Solutions sales in UAE , especially in closing large strategic deals.
Self-starter who is able to learn and position technology/solution plays in view of driving the appropriate conversations with clients.
Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions.
Excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization.
A proven ability to respond and manage challenges in a dynamic business environment.
Good communicator and excellent at driving solutions in line with industry and local market trends.
Proficient in selling solutions to large customers with a deep understanding of clients buying cycles.

Can do, will do attitude and able to think in a unique way to contribute creatively towards building solid business pipeline and driving sustainable business.
Structured and logical approach to problem solving.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة تخزين البيانات; تطوير البرمجيات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 6
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/account-manager-digital-solutions-4098786/