الوصف الوظيفي
Employer: Limousine & Chauffeur Services Designation: Operations Manager Salary: AED 10k - 15k Note: The candidate must have previous/ current work experience with a Limousine background. Key Responsibilities:
Recruit, select, train, assign, schedule, coach, counsel and discipline employees and chauffeurs.
Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Analyze process workflow, employee and space requirements and equipment layout; implement changes
Fleet management and maintenance
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor and operational budget expectations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Responsible to liaise and manage sales executives and ensure sales targets are met.
Ensure maximization of fleet utilisation and maximization if profitability.
Run a safe, injury/accident free workplace
Responsible for all aspects of vehicle maintenance and operations.
Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as RTA , police, health and safety agencies
Manage relationships with key operations vendors
Track vendor pricing, rebates and service levels
Review and approve all operational invoices and ensure they are submitted for payment
Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings
Work closely with the finance manager and team to perform analysis of our operational cost and ensure we are utilizing our fleet effectively, purchasing the right vehicles, maintaining solid data and reduce wastage expenses
Communicate with legal counsel and PRO department to ensure all processes remain compliant with LABOR and RTA other governmental regulations
المهارات
Nationality: Indian/ Pakistani Gender: Any Qualification: Bachelor’s Degree or Equivalent Minimum Experience: 8 - 10 years of experience in the limousine industry or in a related area
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات السفر
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري $4,000 - $5,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 7
منطقة الإقامة الإمارات العربية المتحدة
الجنسية الهند; باكستان
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/operations-manager-limousine-chauffeur-services-4120726/
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