Customer Service Coordinator

Job Description and Requirements
Job Summary:

Individual is
responsible for all aspects of customer service from information inquiries,
quotation process, product ordering, product shipment and performing a
supervisory role when the Customer Service Manager is out of the office.

Main Responsibilities:

Telephone Sales
Coordination and
process of quotation information
All aspects of
customer support
Order
coordination with - outside sales, service, manufacturing, QC, scheduling
and shipping Coordination of shipping.
Follow up
regarding order process, order shipping, order invoicing and customer
satisfaction.
Assist Customer
Service Manager as required and assume duties in absence of Customer
Service Manager.
Other duties as
assigned.
High school
diploma or equivalent; college degree is a plus.
Two to three
years’ experience in customer service or equivalent job and product
related experience in customer service.
Computer
literacy: Microsoft Office, Spreadsheets and Database software.
Ability to read
site plan drawings and provide a bill of material take-offs would be
beneficial.
High school math
level and comprehension skills.
Ability to
communicate verbally or in written form effectively with customers and co-workers.
Good organizational
and follow-up skills.
Outgoing and
pleasant personality when dealing with customers either via the telephone
or in person.

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/128934-Customer-Service-Coordinator-at-National-Oilwell-Varco