Job Description and Requirements
Responsibilities:
1. Business Activities
Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
Analyzing and planning restaurant sales levels and profitability
Preparing reports, including staff control, food control and sales.
2. People Management and Administration
Train all customer service staff to be “the face” of the restaurant by being warm, friendly and customer focused.
Manage and supervise staff and providing them with feedback.
Hold daily pre-opening staff meeting as well as monthly staff meeting
Conduct the necessary food quality check on daily basis to ensure consistency
Support in the training of new staff members
Coordinating the entire operation of the restaurant during scheduled shifts.
Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Ensuring that all employees adhere to the company’s uniform standards.
Meeting and greeting customers and organizing table reservations.
Advising customers on menu choice.
Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Ensure an efficient Rota management system whereby restaurants are staffed appropriately.
3. Finance, Budget and Procurement
Oversee system transactions and control the voiding system, opening & cash out procedure, system reconciliation, and daily banking procedure.
Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.
Develop annual financial plan for top-line projections and budget for different costs and any other target
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/129796-RESTAURANT-MANAGER-at-Mac-Group