الوصف الوظيفي
The position has complete responsibility and accountability for managing sales, profitability and customer experience in line with the overall business objectives and assisting in the definition of a brand portfolio strategy for the Food & Beverage product category.
Strategic Responsibilities
- Support the Group in developing and implementing a comprehensive F&B;business and brand portfolio strategy.
- Establish both monthly and annual sales objectives of the Food & Beverage Division in line with overall sales targets.
- Develop overall budget in coordination with the CEO and respective Functional Heads; consolidate and refine the overall budget for the Food & Beverage Division, and enforce its implementation.
Functional Responsibilities
- Business Development
- Work closely with the Management team to develop new restaurant brands – right from creating the brand identity, menu development and engineering, brand positioning and concept implementation.
- Engage with leasing departments of mall or realtors in ensuring the right location for the flagship opening of the concept restaurants to create the right market attraction.
Operations
- Review and establish F&B;structure along with work flows and job responsibilities in the back-of-office & front-of-house (i.e. purchasing, inventory, kitchen, sales & operations) to meet process & cost efficiencies, consistent quality and superior customer service.
- Report the business performance of the Food and Beverage product category and brand portfolios of the Division.
- Oversee that the highest levels of quality in the look and feel of the restaurants is applied and is in line with the Brand requirements and guidelines, and the standards are maintained at all times.
- Oversee that the highest levels of customer service is implemented in the business with continued compliance to internal and Principals requirements.
- Oversee the appropriate level of security and stock control to minimize shrinkage, food wastage and theft
- Direct the highest level of professionalism across each one of restaurants by overseeing recruitment, training, management and career development of the staff.
- Conduct regular restaurant visits to ensure the highest levels of performance, management, staffing levels, customer service, back-store management, cleanliness and overall look and feel.
- Supervise low-performing restaurants and brands to drive quick, sustained and effective turnaround in performance.
- Oversee the menu engineering of different outlets to ensure it is in line with market and trend requirements and attracts and maintains customers.
- Monitor compliance of local laws relating to hospitality/ food industry and ensure all outlets adhere & operate to the strict statutory requirement and established health, hygiene & safety policies and standards
Logistics Management
- Supervise end-to-end purchase and supply chain processes, in coordination with the Purchase and Warehouse functions ensuring continued visibility on stock levels, shipments and accurate and timely distribution of goods and products to the restaurants.
Marketing
Monitor developed marketing plans and campaigns for the different brands in the Food & Beverage Division to support business objectives in line with the guidelines of the Group Marketing & Communications as well as the concept requirements
People Development
- Coach and guide teams to perform to their optimal potential, produce highest standards of output
- Engage in performance evaluation of direct team members and review the indirect span of control to ensure efficiency and consistency in assessing performance
- Promote ongoing training and development and up skill key talent to larger roles.
- Provide a leadership avenue for the teams to be able to escalate their concerns to enable prompt resolution of the same
- Communicate any organizational changes and mitigate risks through effective change management
المهارات
Functional Skills
- Revenue Budgeting and Forecasting
- F&B;Operations Management
- Cost Management
- Quality Control
- Service Orientation
- People Orientation
- Customer Focused
EXPERIENCE REQUIREMENT
- Minimum 10 to 15 years’ experience, with at least 5 years’ experience as a Head of an F&B;Business
- Post Graduate or Degree or three years Diploma in Hotel Management or equivalent
- Experience managing high-end/ five star F&B;outlets in the UAE
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الساعات والسلع الفاخرة; المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة عليا
عدد سنوات الخبرة الحد الأدنى: 10 الحد الأقصى: 15
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/f-b-head-4139108/