Customer Service (English/Arabic)
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الوصف الوظيفي Enhance your career by working with Teleperformance – the global leader in customer experience management – in Dubai. We offer complete training by certified instructors as well as many career development opportunities, so this is a unique chance to advance your career in Dubai! Why work for Teleperformance? Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 76 countries and interacting with over 38% of the world’s population through over 300,000 employees and providing services in 265 languages and dialects. Teleperformance started in the UAE in 2015 with less than 100 employees and was able to reach 500 employees by the end of 2019. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success. This is an outstanding opportunity to join a team that takes pride in doing business with people, for people. It is a place where you’ll experience great job satisfaction in an inspiring, uplifting work environment. Job Overview A Language interpreter is responsible for interpretation of live conversations between various entities and their customers (audio and video calls). They can assist with doctors and nurses caring for patients, aid a school nurse communicate with a parent, interpret in a legal situation or support a customer with a billing problem. What we offer: - Complete relocation support: · UAE entry visa. · UAE work permit. · Flight ticket to Dubai. · 3-week hotel accommodation. · 3-week transportation support (from hotel to work and back). - Competitive monthly salary (Net 4000 AED + 1000 AED bonus). - Annual flight ticket. - Premium Medical Insurance (includes dental, optical and Psychiatry). - Numerous benefits and discounts. - Financial rewards when referring friends. - All other benefits as mandated by UAE law. - State of the art premises located close to the centre of Dubai, providing a great working environment with relaxing break areas. - Premises is accessible by various modes of public transport. - Training by certified instructors. - Future possibility to work from home. - Professional growth & development opportunities. - Special events as well as community & social responsibility. Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our Dubai family of more than 400 people from 22 nationalities. Job Types: Full-time, Contract Salary: AED4,000.00 to AED5,000.00 /month المهارات - At least 18 years of age - High school diploma or equivalent - Ability to travel and relocate to Dubai - Fluency in Formal Arabic - Excellent knowledge of English (B2) {According to the Common European Framework of Reference for Languages (CEFR)} - Great communication skills - Basic technical knowledge - Adaptability to a fast-paced work environment - Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. - A pre-employment background check and drug screen will be required. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/customer-service-english-arabic-4152913/ |
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