Senior Manager Customer Relations

الوصف الوظيفي
Senior Manager Customer Relations responsibilities include supporting the Director of Business Development in developing key customer relationship strategies for the development, execute on customer relationship strategies, and develop the customer relations department including developing and managing policies and procedures that govern the function.

The main responsibilities for this role include:

- Own and meet annual payment collection targets within District 2020;

- Own and manage property handover plan and targets within District 2020;

- Own and manage customer documentation and tracking of key dates and communication;

- Develop and execute strategic plan for customer relations to contribute to overall Business Development department strategic objectives.

- Proactively make recommendation of new customer services through market led initiatives;

- Develop and execute property handovers to customers;

- Work closely with Finance, Free Zone, and Property Management teams to ensure effective customer management and superior customer journey.

Establish, administer, and constantly improve the operations of the department and ensure efficient, and customer focused customer relationship management;

المهارات
8+ years of working in a similar position as well as;

- A Bachelor’s Degree within a relevant field;

- Understanding of the real estate market and ability to learn specifics quickly;

- Excellent planning and organizational skills;

- Quality and detail orientation;

- Strong communication skills;

- Ability to interface with employees at all levels;

- Diplomacy and Discretion.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي غيرذلك
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 8 الحد الأقصى: 10
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/uae/jobs/senior-manager-customer-relations-4153421/