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الوصف الوظيفي The main responsibilities of the role include: - Assists in the planning and management of the design, fit-out and concept of the ticket box offices at the Front Gates and the ticket sales stations within the Expo premises and helps develop and implement policies and procedures in coordination with other departments for the on-site sale of tickets and other entitlements; - Assists in developing the on-site strategy for management of workforce operations team, i.e. selection and placement, training, safety, appraisal and enforcement; - Serves as a key event-time contact with the Ticketing service providers and assures compliance with all service standards and contract provisions for the Expo ticket sales and resolution; - Oversees event-time box operations onsite at the Arrivals plazas; - Works closely with the sales and operations teams that handle Schools and other Guest Groups to provide adequate on-site services; - Works collaboratively with other stakeholders and departments as appropriate to facilitate timely delivery of infrastructure and ticketing related services to ensure the success of the project; - Performs other job related duties as required. المهارات - A Bachelor’s degree within relevant field; - Profound knowledge of Front Gate operations for a high-scale event and/or multi-gate theme park venue; - Familiarity with all key event operational functions, understanding the Ticketing Operations dependencies with the other operational departments of a major event; - Concise written and verbal communication skills; - Knowledge of computerized ticketing systems; - Knowledge of supervisory principles and practices; - Ability to prepare teams for operational readiness. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/lead-manager-onsite-sales-4160136/ |
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