الوصف الوظيفي
STAR SERVICES LLC. IS HIRING FOR MAJOR TELECOM Co. OF UAE
REQUIRED POSITION:
1) Technician
2) Assoc. Engineer
3) Engineer
4) Sr. Engineer
5) Expert Engineer
COMPANY: STAR SERVICES LLC.
JOB LOCATION: UAE.
JOB WORKING MODE : NEED TO WORK REMOTELY FROM THEIR HOME COUNTRY
REQUIRED Nos. : 100+
EDUCATION: BE/B.TECH
AGE LIMIT: 48 Yrs.
YRs. OF REQUIRED EXPERIENCE- 5+ YEARS OF EXPERIENCE
NATIONALITY: ANY
PROFILE DESCRIPTION:
1. Monitor Field activities to assure best attendance and closing
2. Insure Customer support Remote fault resolution: fiber & Copper services
3. Insure Online support for both provisioning and service assurance FOTs.
4. Handling Manual Provisioning of Non-Automated or Partially Automated products/services
5. Update network records
6. Insure CS Strategy to improve customer experience & first call resolution .
7. Insure Customer Experience Optimization.
8. Proactive follow-ups and support for resolution of faults and pending Consumers SRs
9. KPI Monitoring & reporting.
10. Proactive monitoring of E2E faults Clearance
11. CCNA / CCIE Certified
INTERESTED CANDIDATES MAY APPLY WITH POSITION NAME FROM THE ABOVE REQUIREMENT
#Customer Technical Support# Online support# fault resolution# Customer Experience Optimization# E2E faults# CCNA # CCIE # telecom# IT# Hardware# software# network
المهارات
EDUCATION: BE/B.TECH
AGE LIMIT: 48 Yrs.
YRs. OF REQUIRED EXPERIENCE- 5+ YEARS OF EXPERIENCE
NATIONALITY: ANY
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 100
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 20
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأقصى: 48
https://www.bayt.com/ar/uae/jobs/customer-technical-support-telecom-industry-in-uae-4195952/
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