Responsibilities includes (but not limited to) the following:
• Contacting new / potential customers and developing relationship
• Meet customers, introduce products and services, send out introductory letters and make routine follow up to generate enquiries
• Prepare proposals and quotations and assist in the preparation and submission of tenders
• Regularly follow up with customers to convert proposals to orders
• Process orders including final costing, supplier orders and coordinate with logistics and the technical team on issues relating to delivery, installation and project completions
• Routinely meeting customers to address any issues related to delivery and installation
• Ensure customer satisfaction is achieved through timely projects completion, professionalism and efficiency
• Ensure good relations are maintained with customers, suppliers and all members of staff at all levels