We are looking for a Call Center Representative for our reputed company in UAE.
Requirements:-
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Collaborate with other call center professionals to improve customer service
Qualifications:-
• Strong communication, both written and verbal
• A patient and empathetic attitude
• Strong time management and organizational skills
• Adaptability and flexibility
• Troubleshooting skills, either basic or advanced, depending on the role and industry
• Phone skills, including familiarity with complex or multi-line phone systems
• In-depth knowledge of a company’s products and/or services
• Should be graduated
• Candidates preferred: On visit visa / Cancelled Visa Only (Immediate Joiners )
• Willing to work on a shift basis.
• Other benefits as per UAE Laws.
APPLY HERE
https://gulfcareerhunt.com/call-center-representative-dubai-uae-3/
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