Call Center Sales Agent
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الوصف الوظيفي - To contact current and new customers (through outbound & inbound means) and generate orders in order to achieve company business targets / objectives. Job Responsibilities: - Responsible for achieving KPIs (daily, weekly, monthly). - Responsible for contacting customers and generating orders. - Responsible for receiving inbound and outbound calls. - Responsible for attending to all customer problems / issues without delay. - Responsible for the creation of new customers, maintaining current and new customer bases and customer satisfaction. - Responsible for performing any other duties assigned by superiors / senior management المهارات - Preference to have at least 2 years’ experience in a Call Center set up. - Very strong customer service background. - Must be having knowledge & experience with support and call center tools including phone systems, CRM or call logging. - Must be having very strong knowledge of customer care techniques & processes; listening skills; customer satisfaction; excellent telephonic skills; Customer focus & service. - Possessing excellent communication & presentation skills (both written & verbal). - Must be having very strong selling skills / abilities – convincing customers; addressing objections. - Must be having excellent problem solving skills. - Proven ability & experience in achieving KPIs / targets. - Proven ability & experience in performing variety of tasks (multitasking). - Possessing strong negotiation skills / abilities & data entry skills. - Must be a team player, innovator & results oriented. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/call-center-sales-agent-4383991/ |
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