الوصف الوظيفي
About the Role
The Sales Assistant is responsible to maximise sales and provide excellent customer service while adhering to all company standards, policies and procedures. You will represent the Hugo Boss brand to the highest standards in all daily activities
Key Specific Accountabilities:
Provide excellent levels of customer service and surpassing customer expectations at every opportunity.
Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
Identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits and use of Hugo Boss merchandise.
Administer ‘Seven Steps’ selling techniques to enable you to meet set targets
Follow Company procedures and processes to maintain the security of stock, customer records and cash handling.
Enhance and maintain brand standards of merchandise presentation and housekeeping standards
Ensure all customers’ orders and alterations are completed efficiently and on time.
Maintain accurate records of all customer requirements and following company procedures.
Optimise product knowledge to the best advantage in recommending and drawing customer’s attention to products in order to maximise selling opportunities
Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
Attend and participate in all store meetings and training events as required.
Ensure good communication is maintained.
Foster a team working attitude and be open to constructive feedback
Check prices and maintain records for all stock as part of the cycle count discipline.
Communicate all potential health and safety risks to the store manager and ensure any action complies with Company safety and security procedures at all times.
Take accountability for their own safety and those around them, including colleagues and customers by working to company procedures and highlighting any unsafe working practices.
Any other tasks as outlined by the store management team which are necessary to the business demands.adhere to company policy on dress code and conduct.
المهارات
About You
To be successfully considered for this role, you must demonstrate the following skills, qualifications and experience:
3 years demonstrable experience of retail sales in a luxury brand environment
Understand and represent the brand attributes
Ability to deal with all management levels within the company
Enthusiastic, self-confident and self-motivated
Willing to adapt and take on new challenges. A candidate who is driven to continually improve
Always presents a professional image
Successfully able to handle multiple demands and competing priorities
Professionalism is maintained under all circumstances
Works effectively and efficiently
Prepared to go the extra mile to achieve targets
Seeks opportunities to be proactive and pre-empt client needs
Demonstrates respect and politeness and regularly exceeds customer expectations
Liaises frequently with customers to keep them fully informed
Shows innovation and initiative in setting customer care standards
Shows ‘hunger’ and ambition to drive through initiatives and change to achieve company targets
Strong selling skills
Good interpersonal and communication skills
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة الإمارات العربية المتحدة
https://www.bayt.com/ar/uae/jobs/sales-assistant-russian-speaker-hugo-boss-dubai-4394452/