Customer Success Manager

الوصف الوظيفي
As a SaaS Customer Success team member, you will guide and advise customers, ensuring they launch Turpal successfully.  You will work closely with customers to discover their business needs and challenges. This also includes coaching them on the best ways to use Turpal to solve their main pain points.

Working closely with the Turpal Sales and Product Team, you will provide input into strategic customer plans to help identify areas where existing customers could improve their use of Turpal. From time to time, you may also work with or as Account Executive to advise prospective customers on the best ways to launch Turpal within their company.

As a Turpal SaaS Customer Success Manager, you are continually focused on helping our customers improve their sales demos and onboarding processes with Turpal.

المهارات
Your Profile:

Multiple years of experience in customer-facing customer success, account management, or strategic consulting organization (experience in B2B SaaS is a plus.)
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Strong interpersonal skills.
Experience building strong internal and external relationships.
Consistent track record of highly professional customer service in a fast-paced, dynamic environment.
Presents diplomacy, tact, and poise under pressure when working through customer issues.

General Requirements

Age below 35
Driving license

Preferred profile

Experience in travel and tourism technology
Experience in sales especially technical
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة تطوير البرمجيات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 20
منطقة الإقامة دبي, الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 25 الحد الأقصى: 35

https://www.bayt.com/ar/uae/jobs/customer-success-manager-4405647/