Service Manager
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الوصف الوظيفي To lead the tier 2 fast fit sites daily, in ensuring they provide excellent customer service, while ensuring achievement of or exceeding the location’s monthly/annual sales and profitability targets. Ensuring the tier 2 sites exercise control in all areas such as: Facilities, manpower and operations including administration and audit. Achieved through regular site visits to aid the teams in improving all round performance and customer service levels. Aid the managers in recruitment and development of the site teams. In addition, the role will support the drive the usage and sales of OES tier 2 parts Brief of key responsibilities: Fast Fit Management المهارات - A business or technical degree is preferred. Minimum Experience and Knowledge: - Expert knowledge of and experience in the automotive after-sales industry is essential. - At least 5 years of experience at an OE or Tier 2 business in a managerial role - Expert knowledge of the complete automotive business model and value chain. Job-Specific/Technical Skills required to complete the tasks: - Strong data analytical, evaluation and interpretation skills, including P&L;& good business acumen - Target oriented and drive to exceed demanding challenges - Stakeholder management skills with the ability to communicate and interact with officials at all levels - Strong communication and interpersonal skills able to drive best practices and productivity. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/service-manager-4443584/ |
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