الوصف الوظيفي
Drive and develop the CRM strategy to support the brands under the division’s umbrella to grow with a customer-centric approach and marketing automation
Strategize – Build the CRM Roadmap with set KPI’s to improve the customer lifetime value
Scope - Generate insight into customer segments for use within business development and other CRM initiatives
Campaign Management - Support the management of business development activities by: Identifying growth, cross-sell, up-sell and retention opportunities within the database
Processes - Closely monitor internal processes and capabilities of the Marketing Database to ensure data is securely managed via information and reporting
Data Management - Formulate, implement, and enforce proper data collection policies and procedures to support business goals and CRM vision
Profiling - Establish the necessary criteria to proactively detect opportunities within the business and the database to streamline activity
Analyze – evaluate the performance of published CRM content for recommendations for future CRM campaigns
Be a fresh thinker—make suggestions and bring forth ideas to grow and expand the creative practice and bring to bear best in class work and thinking
المهارات
Proven track record of hand-on experience in CRM
English speaking, Arabic is a benefit
Strong communication skills
A profile that combines creativity, technical and managerial skills
Proactive work ethic
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة البيع بالتجزئة وبالجملة; الأزياء والملابس; الإلكترونيات الاستهلاكية
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
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