Customer Support Representative (Chinese Speaker)

الوصف الوظيفي
ONLY APPLICANTS WITH KNOWLEDGE OF CHINESE AND ENGLISH WILL BE REVIEWED

Responsibilities：

-answering customer queries about the product in a timely and accurate way;

-identifying customer needs and helping customers use specific features;

- updating our internal databases with information about technical issues and useful discussions with customers;

- knowing our products inside and out so that you can answer questions;

- processing orders, forms, applications, and requests;

- following up with customers to ensure their technical issues are resolved.

المهارات
Requirements：

*experience working with customer support;

*familiarity with our industry is a plus

*superb written and verbal communication skills;

*excellent communication and problem-solving skills

*patience when handling tough cases

Compulsory languages:

Chinese (written)

English (professional proficiency)



Job Types: Full-time, Permanent

Salary: AED6,000.00 - AED8,000.00 per month

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة ألعاب الفيديو
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الخدمات المساندة
نوع التوظيف دوام كامل
الراتب الشهري $1,500 - $2,000
عدد الوظائف الشاغرة 2
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1

https://www.bayt.com/ar/uae/jobs/customer-support-representative-chinese-speaker-4474291/