Hiring for Service Desk Engineer
• Job location Abu Dhabi
• Experience 3+ years
• Contract 6 months may be extendable
• Salary UPTO 6500 AED
• Prefer candidate in UAE & Can join within 15 days
Job description
• Resolve helpdesk service calls using documented procedures.
• Solve routine issues and escalate complex issues based on priority.
• Answer help desk lines and troubleshoot through PC remotely.
• Handle routine Help Desk calls to ensure timely resolution as per Senior Management’s Service Level Agreement.
• Ensure customer satisfaction through continuous status information.
• Handle Help Desk ticketing system through Track IT.
• Working with ITSM, CRM, and manage Engine ticketing tools.
• Attend support calls, and emails for first-level technical support.
• Ensure customer satisfaction through continuous status information.
APPLY HERE
https://gulfcareerhunt.com/service-desk-engineer-dubai-uae-2/
You can register your CV at bayt.com to apply for premium jobs.
Sorry, email is removed for this job as it has been more than 30 days since it was published, you can return to the main page by clicking on the link above to see the latest jobs published daily.
Printable Page 
Report Advertisement