Hiring Customer Service Specialist
• Location: Dubai
• Number of Openings: 1
• Visa- To be provided
Responsibilities:
• Make outbound calls to corporates politely and professionally to arrange appointments with C-Level staff for meetings.
• Make outbound calls to obtain feedback on services. • Keep records of customer interactions recording details of complaints, comments, and inquiries.
• Maintain monthly MIS reports of customer feedback and recommended action plans.
• Follow up to ensure that appropriate action has been taken on customer requests and complaints.
• Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.
• Get feedback and Quality Assurance on identified or unidentified issues.
• Minimum Qualification and Experience: 1 to 3 years’ experience.
• Bachelor’s degree.
• Experience working with Multi-National Company preferred.
• Customer service experience within UAE desired.
APPLY HERE
https://gulfcareerhunt.com/customer-service-specialist-dubai-uae-5/
You can register your CV at bayt.com to apply for premium jobs.
Sorry, email is removed for this job as it has been more than 30 days since it was published, you can return to the main page by clicking on the link above to see the latest jobs published daily.