Hiring Customer Service Specialist
• Location: Dubai
• Number of Openings: 1
• Visa- To be provided
Responsibilities:
• Make outbound calls to corporates politely and professionally to arrange appointments with C-Level staff for meetings.
• Make outbound calls to obtain feedback on services. • Keep records of customer interactions recording details of complaints, comments, and inquiries.
• Maintain monthly MIS reports of customer feedback and recommended action plans.
• Follow up to ensure that appropriate action has been taken on customer requests and complaints.
• Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.
• Get feedback and Quality Assurance on identified or unidentified issues.
• Minimum Qualification and Experience: 1 to 3 years’ experience.
• Bachelor’s degree.
• Experience working with Multi-National Company preferred.
• Customer service experience within UAE desired.
APPLY HERE
https://gulfcareerhunt.com/customer-service-specialist-dubai-uae-5/
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