Customer Service Agent

Role Title: Customer Service Agent
• Role Type: Outsourced, Full time, On-Site
• Salary: AED 3000/month
• Benefits: Visa and medical insurance
• Note: You have to manage your own accommodation and transportation
Requirements:
• Good knowledge and understanding of English language both written & verbal
• University Graduation is Mandatory
• Minimum 1 year of UAE experience with relevant exposure to administrative functions in a similar environment/service industry.
Job Description:
• Provide quality customer service support to customers approaching the kiosks by giving correct information.
• Confirm with customers to determine their service requirements and travel preferences.
• Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
• To sell tickets to customers for specific transportation, to re-charge cards and to market promotional tour packages for all the available transportation methods.
• Answer inquiries regarding information such as schedules, routes, boarding stations, on board procedures and promotional offers.
• Accurately prepare and send daily sales monitoring report
• Coordinate with OCC with regard to booking reservation for transportation
• Prepare and collect ticket sales and hand over to bank security team with completed bank deposit form.
• To perform general secretarial duties, as and when required by the department.
APPLY HERE
https://gulfcareerhunt.com/customer-service-agent-dubai-uae-13/