الوصف الوظيفي
Overview
At Castle car rental, customers are guests. It is not a rental transaction but an experience equivalent to that of a five-star hotel. Sixt hires service and sales-oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.
Job Description
Position Summary:
The Sales Agent is responsible for optimizing the rental experience by selling extras based on the customer’s needs, drafting rental agreements, and providing exceptional customer service. As a Sales Agent you are entrusted with educating our customers on their buying options and serving them with the highest level of respect, professionalism and friendliness. You will be expected to become the expert on our fleet and ancillary products and enhance the customers’ experience by providing expert recommendations. Sales Agents will be incentivizing and evaluated on predetermined service and sales goals and standards. We strive to meet our customers’ needs and exceed their expectations on every opportunity.
Responsibilities:
- Create the optimal rental experience by maximizing on sales and service opportunities for every customer
- Greet customers professionally and prepare the rental agreement
- Advise on and sell optional extras to the customer according to his/her needs
- Advise as an expert on all vehicles in the branch fleet, all protection items, and all extras
- Make expert recommendations and present every product to every customer every time
- Provide excellent customer service in all customer contact situations
- Meet all sales and service standards
- Maintain cleanliness and order in the office area
- Handle customer complaints with professionalism and confidence
- Complete daily lists and report to the Supervisor and Manager
- Handle all telephone and email inquiries in a friendly and helpful manner.
- Other job duties as assigned to meet the business needs
Benefits:
We value our employees’ time and efforts.
Our commitment to your success is enhanced by an extensive benefits package including:
- Transportation
- Accommodation (out sider only)
- Visa (out sider)
- Mobile phone line.
- Incentives (commission) up to double salary
- Future growth opportunities within the company.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
المهارات
Skills
- Minimum 1-year customer service or sales experience
- Experience meeting sales quotas or working in highly commissioned positions preferred
- Exceptional interpersonal and relationship building skills required
- Ability to follow defined service and sales processes
- Demonstrate strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Must be able to work a flexible schedule including day and/or evening hours
- Must have the ability to manage stressful or unusual situations in order to maintain good customer service
- Must have basic computer navigation skills and knowledge of Microsoft Office Applications
- Must be willing to wear company uniforms
- Must be able to work 48 hours per week at lest
- Proficiency in English and Arabic or plus
تفاصيل الوظيفة
منطقة الوظيفة حولي, الكويت
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 5
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1
منطقة الإقامة الكويت
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
العمر الحد الأدنى: 23 الحد الأقصى: 35
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/kuwait/jobs/sales-agent-4003423/