الوصف الوظيفي
Answers customers’ queries
Understands and fulfil customer needs and requirements.
Maintains positive attitude during customers’ interactions.
Ensures sales activities are handled in line with Alghanim policy.
Supports in solving customer concerns/complaints.
Works in coordination with Section Heads to provide excellent customer service.
Keeps all company information including sales figures strictly confidential
Follows Alghanim policies and guidelines.
Demonstrates high problem solving skills.
Practices high knowledge of Alghanim major functions and responsibilities
Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
Being aware of business KPIs and objectives
Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
المهارات
2-3 years of experience,
Strong English and Arabic language capabilities
Strong communication, presentation and interpersonal skills
Solving problem skills
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 4
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الكويت
الجنسية الكويت
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