الوصف الوظيفي
Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
Provide accurate information to the caller, catering to all the necessary inquiries.
Elaborate on the features, specifications, and details of the company’s product to convert the potential prospect into a consumer.
Build sustainable relationships and engage customers by taking the extra mile.
Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
المهارات
Minimum 2-3 years’ experience in related field.
Age below 35 years
Prior exposure to working in a call center or customer service support profile.
Adept in handling different functions of the telephone along with fluent spoken skills (English & Arabic).
Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Polished convincing and negotiations skills.
Portraying a positive outlook towards suggestions from the management related to required improvements.
Transferable Visa #18 (Kuwait based)
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني خريج جديد
منطقة الإقامة الكويت
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