الوصف الوظيفي
JOB SUMMARY
Serving as a point of contact for all concerns raised by managers, employees and/ or departments within AYF. This role will work with employees and managers to provide support to people managers on progressive discipline, performance management, conflict resolution, and employment risk matters ensuring a consistent and aligned approach when managing employee relations across the business.
ROLE AND ACCOUNTABILITY:
Providing support to the ER Manager in the implementation of Human Resources policies and procedures
Manage all ER activities in terms of grievance and disciplinary actions through solving disputes between employees for minor and major misconducts.
Measure and enhance the work environment and employees satisfaction by retention programs and support management for all issues related to employees.
Investigating incidence of violations or infractions of established HR policies and/or regulatory provisions, resolving or providing guidance to line supervisors on how to handle them
Ensure accurate reporting and communication is in place and addressed to appropriate party and recommending next steps if and when required.
Following up on reported employee-related issues relating to inappropriate / illegal behavior
Advising and guiding employees with respect to Human Resources policies, related issues including conditions of service contractual provisions, etc.
Conducting Exit Interviews with employees leaving the company’s service as assigned.
Coordinating and providing support to line mangers in the implementation of the disciplinary process and related table of penalties
Carrying out and participating in analysis of feedback resulting from HR Processes such as performance appraisal, recruitment, exit interviews, etc. and prepares appropriate reports
Assisting in preparing the ER Periodic Reports
Visit shops to ensure employees and shops treats match with Company Code of Conduct.
Check hygiene of Head Office employees as per Company dress code and follow up with Employee Relations Manager.
Participate in doing employees’ social activities (sports activities, annual party, outing… etc.)
المهارات
EXPERIENCE
3-5 years’ experience in supporting Employee Relations Experience
Relevant knowledge in handling conflict and/or disciplinary investigations and resolutions
Experience with governmental institutes is a plus
SKILLS
Solid understanding with Kuwait Labour Law
Outstanding customer focus including attributes of empathy, compassion and service orientation
Strong detail orientation, with focus on data quality
Adaptability/flexibility which includes being open to change and conducting business differently
Excellent process orientation
Strong written and verbal communication skills with the ability to communicate effectively at any level.
Strong interpersonal skills with ability to build trust and influence managers on resolution of ER issues
Strong conflict resolution, negotiating and facilitation skills.
Ability to handle sensitive and confidential information with discretion.
Strong ability to multi-task and handle multiple priorities
تفاصيل الوظيفة
منطقة الوظيفة: الكويت, الكويت قطاع الشركة: تصميم الأزياء طبيعة عمل الشركة: صاحب عمل (القطاع الخاص) الدور الوظيفي: الموارد البشرية والتوظيف نوع التوظيف: دوام كامل الراتب الشهري: غير محدد عدد الوظائف الشاغرة: 1 الرقم المرجعي للوظيفة: JB3762409
المرشح المفضل
المستوى المهني: متوسط الخبرة عدد سنوات الخبرة: الحد الأدنى: 3 منطقة الإقامة: الكويت الجنسية: الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سورية; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا الشهادة: بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/kuwait/jobs/er-specialist-bilingual-only-3762409/