الوصف الوظيفي Complete opening and closing duties including setting up necessary supplies and tools. Good knowledge and experience with espresso machines and grinders Cleaning all equipment and areas, locking doors, etc Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language Perform other reasonable job duties as requested by Supervisors Greet customers and welcome them to the facility Maintain payment records by accurately posting payments on Customer service orders or Sales Department orders, recording check numbers and processing warranty information Follow appropriate cash-handling procedures at the service facility and balance accounts according to company policies Prepare daily department cash report and send daily cash to main office with supporting documentation Handle daily cash sales and cash refunds and document all receivables Handle delivery note transactions Ensure security of all receivable in a safe cash drawer box, balance the Cash and other payments (Check, Credit Card) and notify the Department Manager of any discrepancies To provide service to guests according to established standards To provide a courteous and professional service at all times Responsible for all duties, prior to, and after service Serving as directed to ensure maximum guest satisfaction To serve the tables in the dining area, taking the clients’ orders and to maintain the cleanliness and the presentation of the restaurant to the highest Taking, punching and serving the orders Preparing and settling checks Maintain guest relations and smoothness of the service cycle. المهارات Possess minimum of 2 years of experience Ability to be part of a team/ team player Ability to learn quickly Strong interpersonal skills Ability to build relationships Ability to follow & take direction effectively Ability to work calmly and effectively under pressure Commitment to excellent quality, service and cleanliness at all time Arabic is a must with either English or French as additional language Must have problem solving abilities, be self-motivated & organized Ability to direct the work of others in absence of the Meito Supervisor / Team Leader تفاصيل الوظيفة |