Delivery and installation supervisor

الوصف الوظيفي
Job Description
Review customer orders and plan and coordinate delivery activities
Build positive and productive working relationships with customers for business growth.
Analyze and troubleshoot delivery issues in a timely fashion.
Manage a delivery team to ensure timely and accurate customer deliveries.
Oversee daily activities of delivery team and provide direction and guidance as needed.
Perform resource allocations and workload assignments according to delivery requirements.
Ensure that team maintains high level of competence and operational excellence.
Evaluate the performance of team members and determine training needs.
Serve as primary contact for customer inquiries and concerns.
Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.
Perform customer negotiations for delivery rates.
Develop process improvements to achieve cost effectiveness and time saving.
Make critical business decisions to meet customer expectations.
Develop scope and budget for delivery projects
Report delivery status to customers and develop required delivery documentations.
المهارات
Leadership – Service delivery managers have strong leadership skills in order to motivate and lead their team effectively and to ensure that junior employees have the knowledge they need to do their jobs well
Communication Skills – Service delivery managers possess strong interpersonal skills, which enables them to communicate with their team, give clear instructions, and provide great customer service
Computer Skills – The administrative side of this role requires good computer skills to analyze data and create reports
Teamwork – Service delivery managers need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance to other members of staff
Detail-Oriented – This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. For this aspect of the role, being detail-oriented and able to find focused solutions to business problems is useful
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي النقل والخدمات اللوجستية
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 4
منطقة الإقامة الكويت

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/kuwait/jobs/delivery-and-installation-supervisor-4072806/