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الوصف الوظيفي · Estimate costs and time required for repair or maintenance of the vehicle. · Plan, organize and coordinate the day-to-day running of the garage, e.g. by writing work orders and by arranging for garage staff to perform necessary maintenance and repair work on vehicles. · Repair, maintain and service vehicles and their mechanical and electronic components. · Ensure that necessary spare parts, materials and equipment are available or obtainable at short notice. · Check the activities in the garage, inspect completed work for compliance with safety and other statutory regulations, and make sure defects are repaired or adjusted. · Maintain records of repair and service work, and make reports to detect recurrent faults. · Make sure the vehicle is returned to the owner in a clean and decent state. · Provide information for staff about latest developments, technical specifications of new cars, garage merchandise, etc. المهارات · Customer relationship management · Customer service · Communication principles · Corporate social responsibility · Financial management · Product comprehension · Liaise with managers · Supervise work · Promote organisational communication · Create solutions to problems · Advise customers · Disseminate internal communications · Identify customer’s needs · Maintain relationship with suppliers · Manage staff · Provide operational efficiency training to employees · Diagnose problems with vehicles · Supervise the management of an establishment · Plan employees work in vehicle maintenance · Guarantee customer satisfaction · Follow company standards · Use different communication channels · Maintain relationship with customers · Plan health and safety procedures · Visit manufacturers تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/automobile-garage-operations-manager-4139055/ |
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