الوصف الوظيفي
Job Purpose:
Leads and develops a team of Area Managers (AM’s), ensuring they are kept up-to-date regarding business strategies, region and company goals and expectations.
Assists with the annual business planning process, establishing and realizing performance objectives, Key Performance Indicators (KPI’s), and meaningful development and succession plans.
Monitors progress towards objectives and development plans on a quarterly basis, placing an emphasis on results versus activities and the development of sound business acumen. Conducts annual performance reviews and informal performance appraisals as appropriate.
Provides input to the developmental process regarding the assessment of high potential employees and the identification of appropriate career paths and succession plans for AM’s within relevant region.
Contributes to the Operations unit’s annual business planning process, ensuring that relevant issues from specific region of operations are taken into account.
Oversees the management of financial performance of different branches, reviewing monthly forecasts for country on sales and ticket count; weekly controllable; sales and profits; and reports on mystery shoppers in order to ensure accurate and timely financial tracking and to identify and resolve potential problems in meeting financial and strategic goals.
Ensures execution of operating standards that optimize returns on assets and increase sales and profits.
Manages and oversees new projects and project rollouts, equipment replacement, test programs and vendor relations.
Assists AM’s in overcoming obstacles to effective operations, ensuring stores operate at a high quality level with an emphasis on service excellence while adhering to health and safety.
Responds to requests for project support, information, reports and other communications from other department heads as and if requested.
Responsible of few branches (especially owned branches)
Coordinate with training department to ensure the proper execution of the training plan and systems in the branches
Performs other duties pertinent to this job as assigned.
Provides services related to governmental procedures and requirements to employees.
Builds solid relations with all departments to help optimize the time needed to accomplish tasks.
المهارات
BA degree in Business Administration from a reputable university
Minimum 10 years of experience in the field of retail or hospitality with 5 years in a similar positions
Excellent interpersonal, communications, presentation, and marketing skills
Fluent in English and Arabic languages, French is an asset
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة إنتاج الأغذية والمشروبات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/kuwait/jobs/operation-manager-4141977/