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الوصف الوظيفي · ommunicate with clients and ensure building better client relationship with proper follow up. · Ability to explain mechanical issues to suppliers and clients and solving complicated matters in Trucks, and Heavy Machineries. · Improve, monitor service sales & revenue generation by ensuring customer satisfaction and retention by ensuring professional service delivery to service customers and obtaining new MMC contracts · Analyzes deficiencies in equipment and supervises necessary repairs · Look after warranty contracts and coordinate the same to direct supervisor to obtain new contracts from existing and new customers · To plan, monitor performance & schedule technicians, material and equipment efficiently and within set time frames. · To maintain effective lines of communication between the implementation and execution functions. · To maintain and enforce a safe working environment · Timely follow-up parts requests and complete the repair of BD-UR assets within the scheduled time المهارات · 5 years of experience in maintenance of heavy & industrial equipment *Dealership Experience is plus * Bilingual is Plus · Ability to handle different type of customers · Good Communication skills · Ability to lead, forecast and organize staff & operations تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/service-manager-4203277/ |
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