Community Coordinator
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الوصف الوظيفي Responsible for the company’s strong online presence by responding to our customers on social media as well as reporting customer feedback and frequently asked questions. Below are the key responsibilities but are not limited to: · Respond to customer inquiries & comments on social media platforms on a timely manner · Build relationships with the online community · Monitor and provide feedback on engagement/conversation via social media channels · Communicate with messaging that meets the brand’s communication style · Stay up to date with the latest industry and digital trends · Monthly listening reports · Build defined FAQ’s and responses per brand · Other duties assigned by the Line Manager Education / Experience: · BS in Marketing, Communications, or similar field · Proven working experience as a social media coordinator or relevant experience. المهارات · Brief knowledge of online marketing and marketing channels · Knowledge of Hootsuite or similar programs to manage online postings on different platforms (Preferred but not a must). · Proven work experience as a social media handler · Attention to detail and ability to manage multiple priorities. · Fluency in English and Arabic, both written and spoken. · Familiar with the Kuwaiti market (how to interact, respond, communicate) · Familiar with Kuwaiti dialect تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/community-coordinator-4547408/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4546162&options%5Bjb_is_external_job%5D%5B0%5D=1&page=7 |
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